What Information We Hold and Why
We collect the information you provide when you register — your name, email address, phone number, and the payment method you link to your account. When you deposit or withdraw through bKash, Nagad, or Rocket, we record the transaction reference and wallet number to verify the
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transfer and match it to your account. We also collect device data, such as browser type and IP address, to detect unusual access patterns and keep your session secure. If you contact our support team, we log that conversation to follow up correctly. We do not
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collect more than we need, and we do not sell your data to marketing companies. Cookies on our site track session state and navigation so the lobby loads correctly on your next visit — you can manage cookie preferences through your browser settings. Data retention follows
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our internal schedule; account records are kept while your account is active and for a period after closure as required by applicable rules in eligible regions. Bangladeshi users should note that data handling is subject to local law, and we apply the same account-security standards regardless
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of how you access the platform — desktop or mobile.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.